Refund & Cancellation Policy
Last updated: January 2026. Nexa Academy is committed to fair and transparent policies for all learners.
Trial Period
Most programs include a 7-day trial period from the start date. If you decide the programme is not the right fit within this period, you may cancel and receive a full refund, no questions asked.
Cancellation Timeline
Cancellations made after the trial period but within the first 30 days are eligible for a 75% refund. Cancellations between 30-60 days are eligible for a 50% refund. After 60 days, no refund is applicable.
Corporate & Enterprise
Enterprise training engagements are governed by the terms specified in the service agreement. Please refer to your contract for cancellation and refund terms specific to your engagement.
Process
To request a cancellation, email us at help@nexaacademy.in with your registered name and batch details. Refunds are processed within 15 working days of approval and credited to the original payment method.
Special Circumstances
We understand that unexpected situations arise. If you are facing medical, relocation, or other exceptional circumstances, please reach out to our team. We review such cases individually and aim to find a fair resolution.
For refund requests or questions, write to help@nexaacademy.in